Infocom Systems Success Stories
Company Confidential: A High Volume Traffic Court
The Business Need
A high volume traffic court located in the southeast identified a strategic business initiative to acquire and implement a “Court Scheduling Module” (CSM) that would interface with their existing mainframe-based case management system. The CSM is intended to improve current scheduling processes utilized in setting traffic cases for court sessions by considering law enforcement officer’s schedules of availability and consolidating scheduled court appearances. The goal is to maximize the number of cases set for a specific officer into one session and thereby minimizing the total number of trips to court an officer must make to attend court sessions. The CSM will also improve compliance with court session rules and parameters established by the Judiciary and court officials and minimize case settings not in compliance with established rules and laws. The CSM also needed to have a flexible architecture so as to accommodate the extension of the system to other court types in the future.
JACS - Judicial Automated Calendering System
Infocom was selected because JACS was a proven and highly flexible calendaring application that could easily be extended to meet the needs of the Clerk of Courts. In addition, Infocom’s experience in custom software development proved to be valuable in designing a solution that will be scalable, extensible and highly secure.
The system design consists of several modules each operating within the JACS framework to accomplish the following:
- A JACS interface to the case management system will provide a daily batch feed of traffic cases to be scheduled and available court resources
- The data collection module is used by authorized court personnel and law enforcement agencies to create calendars, schedule availability, Judges rules and blocks etc., which will be used by the rules engine
- A rules engine integrated in the JACS platform provides high volume rules processing based on the rules defined by the court, cases to be scheduled and the data in the data collection module. A user interface is included to allow authorized users to modify and extend rules in the system
- The scheduling module comprises the management of the scheduling rules for the system and the management of the scheduling process. The batch scheduling process executes automatically at the preset time each day. Authorized users can initiate the batch process at any time interactively. They can also initiate the scheduling process for individual cases. The user can review the results of the scheduling process and approve or disapprove. The schedule is updated in the individual calendars only if the schedule is approved.
- Additional capabilities include: viewing dockets on the Internet, searching available timeslots on the Internet and attorney scheduling on the Internet
The successful implementation of JACS should provide the following return to this initiative:
- Expedient scheduling and processing of cases
- Maximization of time and resources for court and law enforcement agencies
- Decrease in State Continuances and Dismissals due to officer non-availability
- Dockets will be scheduled in accordance with Judiciary specifications
- Optimization of dockets
- Automate the assignment of all court events
- Reduce potential errors made on the Judge’s calendar
- Increase employee efficiency, manage increasing caseloads and improve case setting efficiency
- Reduce law enforcement overtime and keep law enforcement on the streets