Infocom System Services provides judicial, legal and healthcare solutions, systems and software for docket management, financial risk management, health information management, custom technology solutions and custom software development

Docket Management Products
 
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JACS (Docket Management, Calendaring)
Automated Traffic Court Scheduling
Custom Judicial Systems

Event-Driven Workflow Management

Infocom is a participant in the Courtroom 21 Project!



Purchase Direct from our GSA Schedule 70 Contract

Federal, state and local governments can purchase JACS modules directly, without an RFP, to simplify procurement.


Features and Benefits of Infocom’s Design Approach



Courts have very defined business rules and step-by-step processes to handle their cases. An event-driven/business rules model will incorporate those rules and practices to allow the system to manage and track the workflow processes while allowing for exceptions. This produces the following benefits:

  • Truly automate case management
  • Reduce the number of case dismissals due to violations of court rules
  • Reduces the startup time and continuing training of employees, and delivers consistent service to the public
  • Case-flow, functions, forms and reports are configurable for each court, judge, and case type
  • Configurations for case flow, functions, forms, and reports can be changed at any time, with immediate effect, by court employees without vendor expense
  • Generate pre-populated correspondence letters and forms
  • Store scanned documents
  • Automatic e-mail generation
  • Interface with third-party systems
  • Finally, you can have the confidence that this approach incorporates and capitalizes
    on the National Center for State Courts Functional Standards for Case Management
    Systems.

1.
A “Failure to Appear” is noted in the system
2.
The Workflow Management System automatically recognizes this event and generates the appropriate follow-up workflow processes
3.
The system will automatically populate a workqueue for each case showing pending action items. Each user or user group maintains a consolidated workqueue showing action items across multiple cases.

 

 

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To learn more about Infocom's solutions, email sales@infocomsystems.com, phone (732) 632-2688 or request additional information.